FAQ

Here are some of the questions I’m frequently asked.  Please email me on andy@jfyp.co.uk or call the studio on 01709 875261 if you have any other questions or need any clarification.

JFYP Studio IS different to other studios

What makes your studio different to other studios?
Many other studios offer you cheap inducements to take a shoot – free or low price shoot sessions, followed up with one or two prints and then a very high price for further prints or disk of images. And with an unhealthy does of hard sell on prints, frames etc. I most certainly do not like or offer that business model. I offer what I believe is a fair price package for the use of my time on the shoot and subsequent editing as well as covering studio overheads etc. ALL my packages give you ALL the good photos from the shoot in HIGH RES (for printing where you choose, with me or anywhere you like) and WEB FRIENDLY SIZES (for uploading to Facebook, Twitter etc). You have copyright / permissions to print and distribute as you please. See the individual services pages for an idea of how many images you will get, but those figures are often a minimum. There will be no hard sell. I may suggest packages if you request further info but certainly will not badger you with pressure to do anything. There are no hidden costs, the only additional cost payable is any cancel fees or full editorial copyright as detailed below. Read the rest of the FAQs for confirmation of that. Anything you think is not answered, please ask, and I’ll update the FAQs.

Booking

How do I book you?
Please call, email or Facebook message me with your requirements / dates / questions and I will respond and if appropriate set up an appointment (especially for visits, talking weddings and big events).

What happens at this meeting?
We will discuss your requirements and I’ll probably ask you many questions about what you want and how you want things done.  You will no doubt have many questions for me and we will agree the requirements.  At that meeting or soon after, I shall provide a quote for the package you have requested.  This quote will be valid for 30 days (or longer by agreement) from a booking perspective. 

How do I secure the booking?
Generally for events/weddings etc, I will require a deposit of £50.  That will secure the date for the event/wedding.  Studio Shoots will generally require no deposit. Studio Hire may require deposits for new hirers. I reserve the right to ask for a deposit for any service.

What if the event/wedding shoot date needs to change?
If for any reason I cannot make the date required, I shall refund all monies paid to date.  If you need to cancel or postpone an event/wedding, I can rearrange the date (subject to availability of new date) and there will be no charge if not within 21 days of the wedding or event.  If within 21 days, there will be an administration charge of £30.  If the date cannot be actioned as another booking is already in place, then the booking will have to be cancelled, and all monies refunded except for an admin charge of £15.  If the wedding or event is cancelled within 7 days of date, no monies paid will be refunded.

What if the studio shoot date needs to change?
If for any reason I cannot make the date required I shall let you know as soon as possible.  If you then wish to cancel, there is no charge.  If you fail to turn up for an appointment without reference to me, there will be an additional £25 charge when you rebook.  If you cancel with at least 48 hours notice there will be no additional charge, and the booking can be rescheduled at no extra charge.

 

The Event Day

What happens if one of the photographers is ill or some other emergency prevents availability on the day?
If you have booked two photographers for the wedding or event, then one of us will make it even if another cannot.  If we cannot get a substitute to accompany (from our circle of colleagues), we will refund a portion of the final bill for the inconvenience caused.  It should not affect the overall quality of the shoot and the images.  The refund amount will depend on the services being provided. If you only booked one photographer and I am not available on the day, I will do my best to get appropriate cover and some compensation will be due too. If I cannot find anyone from my circle of photographer friends, I shall refund all monies paid.

What time do you start?
I will have agreed start and end times with you and will arrive always before that time.

What if our timings change on the day?
If your timings change and if I am able to, I will stay on with your agreement.  There will be an additional charge though of up to £45 per hour per photographer (this covers additional time on the day and allowance for extra editing for extra photos taken).

Can we put a list together of shots we want taken at our event?
Yes, in fact I would ask / encourage you to think about what you want me to take.   I will do my best to fullfil all your requirements. 

Can we see any photos on the day?
Depending on the type of shoot, this may be possible, but the images will be proofs – not the final product.  With all shoots there is an allowance in cost and time for some enhancing/processing for each image, and I’d prefer to do that before you see the images.

The Studio

Where is the studio and how is it kitted out?
The studio is in Wath upon Dearne – see here for details >>> Find Studio. The studio has many sets of professional lights, modifiers etc as well as backdrops, props to make the studio shoot work for you!

Are there always two photographers at the events and studio photoshoots?
That will depend on requirements, for weddings I would always recommend two, but it is up to you.  For other events it would not be so important.  For studio work, normally only one would be needed.

What facilities are at the studio?
There is a changing area for models with a lot of kit with make up table, this can be used for families/parties too! There is a toilet and sink, as well as tea and coffee facilities. There is a fridge with soft drinks and cold water available.  There is a comfortable sitting area too.

For my studio shoot, can I bring a change of clothes?
For most studio shoots, this should be an option, if not mentioned, feel free to ask!

Is music played?
The studio does not have a PRS or PPL license for music so the only music playable during shoots is the copyright / royalty free music on my computer.  Or you play your own music with your own equipment.

Timing of image / prints etc delivery

What is the lead time for photos/images to be delivered?
For studio shoots, the disk of images should be available within 7 days and by request could be available quicker (depending on other commitments).
For event shoots (including weddings), these should be available on the website and disk within about 14 days.

And prints ordered through Just For You Photography?
These will take a little longer – these will normally be available within 7 days of ordering them. For canvases, Photobooks etc, these will vary in delivery time, I will inform you at the time of ordering.

Copyright to Images

What ownership do I have of the images?
If you pay for a session that includes a disk of the images, you are granted copyright so you can freely distribute and print to family, friends etc and you have copyright to print where you wish – I can issue a note to that effect if you have problems getting the images printed.  I reserve the right to use any photo taken for publicity / website purposes – unless you object. For full copyright of the images (you can edit my photos and have full control), this can be agreed for a further payment of approx £100-£150 per set of photos.

Why is there a watermark on the web images?
That is standard practice to protect the copyright against internet theft.  Despite they are low resolution, they are still good enough to be used on other websites etc. All images supplied on disk are watermark free.

 

Website of Images

Who has access to the website?
If the package chosen has a website gallery of images included, we will put your images up on a website address linked to this website.  We will supply you with the username and password to access those images.  You may supply that password to anyone you want to look at those photos, we will not supply the password to anyone else.  So the only people who should see your photos are those you give the password too.  If you think the password has been compromised or mis-used, just contact us and we can reset it to a new one for you to distribute (free service up to 2 resets in the first 6 months).

How long will they be on the website for?
Images will be stored on the website for a minimum of 6 months (or sooner if you instruct us to remove).  At 6 months or later, they may be removed by me without notice – if you wish them to remain, they can be left there for a small charge (12 months for £10).  Please contact us if you wish them to remain following 6 months after your event or photoshoot.

The website is a generic gallery store… any other options?
For an additional cost, we can develop you an individual wedding website for showing your images.  You can contribute to the base design.  Costs of this start from £95 for the design, £7 for an individual co.uk website name (per year), £15 per year for hosting on it’s own webspace. Please e-mail me on andy@jfyp.co.uk or phone the studio on 01709 875261 to discuss further.


Who or what is JFYP Studio

Who owns JFYP Studio?
Andy Harris owns and runs JFYP Studio. JFYP Studio is the trading name of Just For You Photography (SY) Ltd, registered at Companies House No. 08163881. The registered office for Just For You Photography (SY) Ltd is 76 Sough Hall Avenue, Thorpe Hesley, Rotherham S61 2QG.

Is it just you?
Yes, I am the sole worker here, but I do use other photographers as partners in some ventures. For weddings I use a second photographer from a pool I can call on although I usually stick with one or two for consistency. I use one specific partner (Peter McLean) for Model Shoot organising and running at the studio. I do also use occasional partners for training purposes or other shoots that require more than one person. I have also recently set up a photographer cooperative running under the Just For You Photography (SY) Ltd umbrella and some of the facilities there will be on offer within JFYP studio too.

What else do you do?
You can see all the services I do, but some shortcuts to others can be found below:-
Weddings – weddings.jfyp.co.uk
Training – training.jfyp.co.uk
Lifestyle Photography – www.andyharrisphoto.co.uk
Studio Hire – www.jfyp-studio-hire.co.uk

 

Any other questions, please ask – email andy@jfyp.co.uk or call 01709 875261